Gas Distribution Performance Indicators Report 2011-2019

MARCOGAZ initiated a project to define a standard set of performance indicators to apply to DSOs at European level.

These can relate to the growing interests of the European Commission and Regulators to define such indicators, especially in terms of quality of service, and to benchmark DSOs at European level.

Through comparing specific performance indicators across European Gas Distribution System Operators (DSO’s), this study shows that safety, quality and security of supply indicators have been shared by all distributors and are under control.

Differences mainly related to the history of networks exist, but quality levels are comparable between countries.

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